Luckily nothing was broken, but it's still unacceptable.
This is the most unhelpful place you will find in town. They lost my mail, and when I went in there to try to find out what was going on I got yelled at and ignored by Thomas, that was his name. It's just unbelievable how can somebody be so ignorant and rude to people. I would avoid their services all together. Just go to ups. It might cost more but you won't be treated like garbage!
I like the 3 people at counter inside but when u have a problem, call to postmaster = could care less to be helpful.... Service IS in their name but not delivered kinda like my mail all the time & we pay taxes to government offices paychecks and benefits only to be treated poorly & services not handled appropriately. Government anything is a joke these days!
Worst customer service that I have ever had at USPS. I called to ask them to hold a package so that I could pick it up first thing the next morning as the shipper had already messed up on the arrival date. They confirmed the hold and let me know that I could pick it up at the Daphne location. I got a text notification the next morning informing me that my package had been sorted and was in route to my home. I called the store and they confirmed that. I waited ALL DAY for my package and it NEVER arrived. I called the next morning to check on it and come to find out, it had never been in transit. It had been sitting at the Daphne location all day. I went to pick it up the next morning and was told that my package was not in the store and that because I hadn't picked it up the day before, it was sent out for delivery. I left, pretty angry and went home to wait on it's arrival. When it didn't arrive by 4:00 that day, I returned to the store where they "found the package in the back". 3 DAYS LATE. The worst part about it....it was a package that contained my daughters special order medication. I will make sure that no important packages are ever shipped or delivered by USPS again.
They drive through lake forest at at least 40 So why don't the cops do their job when the speed limit here is 25
Whoever delivers to the Ashley Gates apartment complex is just down right lazy. Today was 3rd or 4th instance where the person delivering a package basically just threw it up the stairs instead of delivering it to the door. I spoke with a representative about filing a complaint and all I was told was "well we'll talk to them because we don't deliver to your door".
United States Postal Service is a US Post Office based in Daphne, Alabama. United States Postal Service is located at 808 Daphne Ave, Daphne, AL 36526, USA.
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